One WhatsApp Number for Your Entire CS and Sales Team
Use your own business WhatsApp number — just scan the QR. Every chat lands in one dashboard, is auto-assigned to your team, and every customer is tracked from lead to deal.
+1kfrom 1,000+ businesses in Indonesia
Can I get a quote for 500 pcs?
Hi, is the size L gamis still in stock?
Okay, I'm transferring now
Hi, I'd like to ask about invitation packages
Can my service appointment be moved earlier?
Thank you, received 🙏
CV Maju Jaya
+62 813-2244-xxxx
Customer Details
Rina · Salesis typingWhy Is Your CS Team Always Overwhelmed?
If any of these sound familiar, you're not alone.
Too Many Numbers, Confused Customers
Each agent has their own number. Customers don't know where to chat.
Chats Lost When Agents Resign
Conversation history leaves with the agent's phone and number.
No Idea Who Has Followed Up
Leads pile up — some get two replies, some get forgotten.
Owners Can't Monitor the Team
No data on response time, chat volume, or closings.
Everything Your CS Team Needs
Save your team's time and serve customers faster.
Many Agents Log In, One WhatsApp Number
Customers save just one number. Your team replies from their own laptops, anytime.
- No extra phones — just a browser
- Every agent's online status at a glance
- Use your own business number, just scan the QR
Team on 0812-1297-1257
New Chats Go Straight to the Right Person
No chat missed or answered twice.
- Round-robin: assigned evenly, in turns
- By division: Sales, Support, Billing
- Transfer chats to a teammate in 1 click
Track Team Performance Without Asking Around
Owners and supervisors see real data, not guesses.
- Average response time per agent
- Number of chats handled
- Closing rate from lead to deal
Reply Faster with Answer Templates
Type “/” and pick a template. Consistent answers, and new agents learn fast.
- Templates for pricing, bank details, and FAQs
- Supports the {name} variable
- Send images & PDFs from templates
Simple CRM
Label every chat Leads → Prospect → Deal → Lost.
Notes & History
Every conversation and note is saved, even when agents change.
Access Roles
Set Admin, Supervisor, and Agent roles by responsibility.
Track Every Customer from Lead to Deal
Drag cards to the next stage. The whole team sees the same progress.
You'll Feel the Difference From the First Week
WhatsApp number
Many numbers, one per agent
One number for every agent
Chat history
Lost when agents switch phones/resign
Stored safely in the dashboard
Chat routing
Manual, often clashing
Automatic, evenly to the team
Lead follow-up
Tracked in notebooks/Excel
Pipeline labels Leads → Deal
Team reports
No data
Response, chat volume, closing rate
Questions About Multi-Agent CS
Still can't find the answer? Our team is happy to help.
How many agents can use one number?
It depends on your plan. Our team will tailor it to the size of your CS and sales team.
Can I use my existing WhatsApp number?
For WhatsApp Customer Service and the API, yes — just scan the QR code with your business WhatsApp number, no need to change numbers. Broadcasts are sent from Digiklanin sender numbers, so your business number stays safe.
Can supervisors see every chat?
Yes. Supervisors and admins can monitor every conversation, reassign chats between agents, and view response-time reports.
What happens to chats when an agent resigns?
Chat history stays in the dashboard. Just deactivate that agent and hand their conversations to another teammate.
Is my customer data secure?
Yes. Data travels over encrypted connections, access is role-based, and we never sell or share it with third parties.
Unite Your CS Team Today
Free 30-minute demo. We'll help you set up until your team is ready to reply.
Hi Digiklanin, I'd like a demo…Send- Free consultation
- Replies in < 5 minutes
- No credit card
